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Cofactor
§ How we work ai + automation + senior taste

A small team, with the leverage of a large one.

We use AI agents the way a power-tool shop uses a CNC machine — to take the boring, repetitive 90% off our plate so the senior people can spend their time on the work that actually requires judgment. This is what makes a $20,000/year plan deliver what used to cost $200,000.

§ 01 — The pipeline

Every change to your software flows through this loop, day and night.

/ live pipeline
SIGNAL AGENTS HUMAN SHIP
agent task human task shipped
work flows left to right · auto-updates
§ 02 — Where the AI lives

Four agent fleets, each with one job. We supervise, review, and own the result.

/ fleet 01

Coding assistants

Pair-programming agents that scaffold features, write tests, and propose changes against a private fork of your codebase.

  • Branch & PR per request
  • Tests written first, then code
  • Senior engineer reviews before merge
  • ~70% of routine PRs are agent-authored
/ fleet 02

Self-healing ops

Incident agents read logs, metrics, and traces. Most issues are diagnosed and patched before a human is paged.

  • Anomaly detection on every signal
  • Auto-rollback on bad deploys
  • Runbook execution, then escalate
  • Median time-to-resolve: 4 minutes
/ fleet 03

Customer-service agents

Trained on your docs, your product, your tone. Answers the easy 80% of inbound and routes the rest to the right human with full context.

  • Grounded in your own data only
  • Never invents policies — escalates instead
  • Full transcript & reasoning attached on handoff
  • Live transparency — you see every conversation
/ fleet 04

Continuous innovation

A standing process that evaluates every new model, framework, and tool — and ports the useful ones into your stack on our dime.

  • Weekly capability reviews
  • Sandboxed testing before promotion
  • Quarterly capability report shared with you
  • You inherit upgrades — no surcharge
§ 03 — A day at Cofactor

Most software shops are reactive. Ours is on a schedule.

  1. 06:00

    Overnight ops report lands

    Self-healing fleet posts a digest: 14 resolved, 0 escalations. Anything weird is flagged for the morning standup.

  2. 09:00

    Standup — humans review the queue

    Engineers triage agent-authored PRs from overnight. Roughly 70% merge as-is; the rest get hand-edited or rejected.

  3. 10:00 – 14:00

    Deep work blocks

    Engineers pair with coding assistants on the day's real work — design problems, novel features, the things agents can't do alone.

  4. 14:00

    Client check-ins

    Each client has a Slack channel staffed by a senior engineer. Most asks become tickets in the next hour.

  5. 16:00

    Ship window

    Reviewed PRs deploy in waves. Each release is rolled out gradually with auto-rollback on signal regression.

  6. Agents keep working

    Customer-service, ops, and security agents stay on duty around the clock. They wake a human only when a human is required.

§ 04 — What we won't do

The discipline is mostly in the no's.

×

Ship un-reviewed agent code

A senior engineer signs every merge to your repo. No exceptions.

×

Train models on your data

Your data is used to retrieve answers, never to fine-tune third-party models.

×

Add headcount to solve problems

If a human is doing a repeatable task more than twice, we automate it.

×

Lock you in

Standard formats, clean exports, 60-day transition support on exit.

×

Bill by the hour

Hourly billing rewards slowness. Flat plans reward shipping.

×

Use a chatbot as a CTO

There is always a named human accountable for your stack.