Website scan triggers
- Missing or vague image alt text on key pages
- Low color contrast on body copy, controls, and links
- Broken keyboard navigation or hidden focus states
- Forms and checkout flows without clear labels and errors
§ Accessibility compliance digital + physical accessibility readiness
Accessibility compliance help that lowers ADA risk before demand letters arrive.
Most accessibility lawsuits target easy-to-scan failures under ADA Title III. We help you close those gaps across your website and customer-facing operations: WCAG 2.1 AA alignment, documented remediation, and a clear response path for users who need support.
§ 01 — Where risk starts
Compliance risk often begins with repeatable, machine-detectable failures.
Physical access gaps
- Inconsistent policies for service and communication accommodations
- Customer pathways that are unclear for mobility or sensory needs
- No documented escalation path when a barrier is reported
- No assigned owner for recurring accessibility maintenance
§ 02 — What we do
A practical remediation program your team can operate after launch.
WCAG 2.1 AA-focused site remediation
- ✓Manual and tooling-assisted audit of high-risk templates
- ✓Prioritized fix plan by legal exposure and user impact
- ✓Engineering remediation for contrast, alt text, forms, focus, and keyboard flow
- ✓Accessibility statement drafting with support contact flow
Storefront and team response playbook
- ✓Gap review for public-facing customer pathways and request handling
- ✓Barrier-report triage process with named owners and response timers
- ✓Staff training checklist for support, marketing, and ops teams
- ✓Recurring audit cadence so compliance does not decay after launch
§ 03 — 30 / 60 / 90
A rollout schedule that produces fixes, proof, and durable ownership.
- Days 1–30
Audit and risk map
We benchmark key templates and customer paths, then rank findings by probable legal exposure and customer impact.
- Days 31–60
Remediate high-priority issues
We fix the highest-risk failures first, publish an accessibility statement, and implement a live reporting path.
- Days 61–90
Institutionalize and monitor
Your team gets operating guides, ownership assignments, and recurring checks to keep accessibility from drifting.
§ FAQ
Questions leaders ask before they start.
Q.Does this guarantee we cannot be sued?
No one can guarantee that. Our goal is to reduce avoidable exposure by eliminating common, documentable failures and establishing an active remediation posture.
Q.Can you work with our legal counsel?
Yes. We provide technical findings, remediation evidence, and implementation notes that counsel can use in their own risk strategy.
Q.Do you only handle websites?
Website remediation is usually first because it is frequently targeted, but we also help operational teams improve customer access workflows across physical touchpoints.
§ Start here
Bring your current site and customer flow. We'll show where risk is concentrated first.
One call, practical output: initial risk map, first-fix sequence, and ownership model.